Delete your account
For customers of the One Stop Hub app and website, and partners using the OSH Partner app.
How to delete it
- Customer app: Account → Delete account.
- OSH Partner app: Account → Delete account.
- Website: log in, open My Profile and use Delete account.
- Or write to support@onestopsolutionhub.com from any address with your registered mobile number, and we will delete it within 30 days.
An open booking must be finished or cancelled first. Partners must have no active job and a settled wallet.
What happens to your data
- Deleted at once: name, mobile number, e-mail, saved addresses, devices and notifications. For partners also KYC documents, bank details, skills and location history.
- Kept as required by tax law: invoices, payments and wallet records of past bookings, with no name or phone attached (address on the invoice stays as issued).
- You can sign up again later with the same number as a new account.
More in our Privacy Policy.